FAQ

We currently only deliver in the Gauteng Region!

It’s R20 if you’re popping by to Click & Collect, and R75 for our door-to-door delivery service. Easy, sweet, and simple!

If you’ve chosen our Click & Collect option, your order will be ready for collection in 1-2 working days at Sandton, Alice Lane.
We’ll send the full collection address and all details needed in your final invoice – so keep an eye on that inbox!

🕒 Collection time: 3:00 PM – 7:00 PM

Once you’ve got your tub, it’s go time:
“Hey Alexa, preheat the oven!”

We know you can’t wait to get your hands on the gooey goodness! Orders placed will be delivered in 2-5 working days, just enough time to build the cravings!

Place your order, do a little happy dance, and we’ll handle the rest!

Keep your dough frozen at -18°C until you're ready to scoop and bake.
Once it’s defrosted, don’t refreeze—but honestly, we doubt the dough will make it back to the freezer!

If you somehow hit your sugar limit (we won’t judge!), pop any leftover baked cookies into an airtight container to keep them fresh and chewy for the next day!

Unfortunately, we don’t offer returns or refunds — but don’t worry, you won’t need them!
If something’s not quite right, just reach out to The Cookie Dough Club team and we’ll make it right. We're here to help!

We get it — it’s tempting. But our dough is meant to be baked for that warm, gooey cookie magic. Trust us, it’s worth the 15-minute wait.

Preheat your oven to 180°C.
Scoop your cookie dough and roll into balls (the more imperfect, the better).
Place them on a lined baking tray, about 5 cm apart – they like their space!

Want them Gooey? Bake for 10 minutes.
Feeling Crispy? Go for 14 Minutes.
Chasing Perfection? 12 Minutes is your magic number.

The tub makes 10–14 cookies, depending on how generous you're feeling. Bake just one for a sneaky treat... or the whole batch to share (or not).